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Every event is unique. Factors like location, timeframe, delivery requirements, andequipment all impact pricing. OurknowledgeableEvent Planners are happy to provide acustom quote that fits your budget andevent needs.For accurate pricing, please contactusby phone, email, or rental request form.We look forward to speaking with you!

Absolutely! Our courteous drivers deliver, set up, and ensure that each ASTRO JUMP® isclean and in good working order before your event begins. Afterward, they return to takedown the equipment. Setup typically takes15–30minutes per piece, with takedown aboutthe same. This service is included in your rental price.

To help with scheduling, we ask for a three-hour window both before and after your eventtimefor delivery and pickup. In certain cases, we may be able to provide a narrowerdelivery and pickup window for an additional fee.

We do not charge a traditional delivery fee. Instead, we apply a one-time, flat-rate fuelsurcharge based on the event’s distance from our warehouse.

For safety reasons, we do not allow customers topick upor self-setupour inflatables. Ourattractions are large and require professional installation.We may be able to offer acustomer pickup for our concession machines and package games if your order does notmeet minimum delivery requirements.

Most rentals are available for up to 6 hours before our evening cut-off.Attendantinteractivesarepriced by the hour.Many itemscan also be rented overnight or foradditional days for an added fee. Please confirm the specific details with your Event Planner.

ASTRO JUMPS® plug into a standard 110v household outlet. We provide an extension cord,but ask that nothing else be plugged into the same circuit. Setup must be within 100 ft. ofthe outlet; we do not connect multiple cords for safety reasons. For parks or locationswithout power, generators are available for an additional charge.

The safest surface is level grass, but we can also set up onflat concrete or asphalt. Pleaselet us know your surface type so we can bring the proper anchors.

For most deliveries,routes must be clear of stairs, steep hills, or narrow gates. A minimum4 ft. wide gate is required. For indoor setups, double doorswith a removable center postare necessary. Some units may have additional requirements—please ask when booking.

When reserving, wecanprovide the dimensions of your unit (also listed on our websiteunder“spaceneeded”).You’ll need enough room for the unit plus clearance around it forsafety. Please also check overhead for trees and power lines.Please inform your EventPlanner of any potential obstructions when booking to ensure a smooth delivery.

Other requirements:

• Gate opening of at least 4 ft. (some units require more)
• Level area
• Delivery path must be free of stairs or steep hills (some exceptions may apply andrequire pre-approval from our operations team)
• Free of grass clippings or other yard waste
• All pet waste removed before delivery
• Customer provided water source and hose within setup of water units

Yes. Our units are built with safety in mind. However, as with any activity involving children,adult supervision is required at alltimes.Many of our units providepartialprotection fromthe elements. If a cover is included, it functions more like a shade canopy and will not keepout rain or prevent water from entering.Our mesh siding allows for visibility and aircirculation.

Yes. Each ASTRO JUMP® office is independently owned and operated, and all are requiredto carry liability insurance. We will gladly provide a copy of our policy information uponrequest. Please note that all rentals require a signed rental agreement prior to setup.

Customers can add optional equipment protection coverage when placing their order withASTRO JUMP®.TheDamage Waiver is an optional add-on that costs 9.5% of your rentaltotal. It protects against accidental damage that may occur during normal, supervised use-such as small fabric tears or broken zippers. It does not cover damage from misuse, roughplay, weather, or prohibited items like Silly String. If you decline the waiver, you’ll be fullyresponsible for any repair or replacement costs if the equipment is damaged during yourrental.

Yes. A 20% deposit is required for reservations made more than one week in advance. Ifbooking within one week of your event, payment in full is due at the time of reservation.Final payment is due no later than the day before your event. Please note: We do notaccept paymentby credit cardat delivery.

Artist/Entertainer booking require a non-refundable payment in full to secure their services.

Yes! ASTRO JUMP® equipment is great for parks. Many parks require permits orreservations, and some may need to be listed as“additionally insured”on our policy.Please check with your park authority for requirements. We recommend at least oneweek’s noticefor insurance paperwork. If electricity isn’t available, generators can beprovided for an additional charge.

To book a rental or get assistance, please call our locally owned office at(703) 339-8000.One of our knowledgeable Event Planners will help you select the perfect package andanswer any questions. If you prefer, you can also submit a rental request online, where youcan provide additional details to help us better serve you. Don’t forget to browse ourwebsite to view our full inventory!

We deliver rain or shine. If you need to cancel or postpone, please notify us at least 48hours in advance for a full refund or complimentary reschedule (subject to availability).

• Cancellations within 48 hours forfeit 20% of the balance.
• Cancellations on the day of the event may not be eligible for a refund